.Loyalty

Gain and retain brand advocates with traditional and emerging loyalty program capabilities.

You know loyalty and customer relationships – restaurants have mastered on-premise CRM since the days when it involved a little black book and a few treasured staff who never forgot a face. We help you carry your customer relationships out of the restaurant and into the digital world, so you can use data to build lasting brand loyalty through personalized moments across all touchpoints.

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True brand loyalty can’t be bought with points.

Our team of restaurant consultants will help you design a program that builds
lasting and meaningful connections with your customers at every interaction, moment, and touchpoint.

Loyalty Programs Designed for You

Find loyal customers you didn’t know you had.

Because our Loyalty program is integrated with our powerful CRM platform, Omni-Channel Messaging, Promotions, and Reports, you can use your member profiles to find loyal customers and engage them with exclusive and customized offers. Use your messaging campaigns to evaluate, assess, and adapt your offers to maximize their effectiveness.

Design a program that fits your guests.

Your customers aren’t all the same, and your loyalty program shouldn’t be either. Personica’s Loyalty program has a highly configurable rules engine that lets you adapt your program to reward your customers based on signup, visit, and spend milestones.

Drop rewards at the right moment.

Timing is everything. Design and trigger rewards so you can recognize your loyal customers at predetermined milestones. Or create surprise and delight experiences with something special at an unexpected moment.

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Customize your program with branded Loyalty web pages and mobile app

We can help you create and launch sign-up, member pages, and branded mobile apps that will drive guest engagement and promote customer transactions.

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Get real-time updates with POS integration

With our sophisticated API integrations, we link your Loyalty program directly to your POS and online order channels. You have the power to use real-time transaction and status updates to surprise and delight your guests with in-moment rewards.

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Related Products

Learn more about the products and services used by more than 48,000 restaurants.

Engage

Make every guest experience a personalized moment.

Promotions

Maximize the value of your discount strategy with measurable ROI while driving sales and visits.

Services

Your team: Extended. Expanded. Expert.