Telephony: Telephone, Voice Mail, VoIP, Presence, Advanced Voice Services
TV/Video/Music: Remote Control, VoD/IP-TV access, Movie, Content access, Music
Data: Email, Infotainment, News, Sports
Many of the service providers are rolling out Advanced Voice Services over their cable network. They already offer data/broadband services. The challenge they have is how to simplify uptake of services in their complex offerings. For example a users should be able to access services by simply asking instead of pressing complex set of keys on a telephone or a TV remote control or trying to remember the right URL.
- Telephony - "call John Smith"
- Voice Mail - "get my messages" "reply to this message" "call this number"
- Music - "play Eric Clapton"
- Infotainment - "Give me my technology news" "what is the weather for the weekend"
- Entertainment - "Show me sports"
Personica's solutions for Service Providers include :
PA-Communication Assistant
PA-Remote Control
PA-Infotainment Content & Services
PA-Communication Assistant
- Control of home telephone functions such as dialing by name, voice mail, conference, voice mail, ring tones, call forwarding, etc.
- Email, SMS, IM, Presence Awareness
- VOIP
- Control of cell phone functions such as dialing by name, edit contact information, voice mail, conference, voice mail, ring tones, call forwarding, etc.
Voice Dialing - Call John's cell phone; Call Susan at work number
Answering Machine - Give me my messages, Next message / Delete / Save this message; Forward this message to Dad; Cancel the messages, Reply to this message; Change my greetings for 3 days
In-Home Memo - Take a message for Susan Smith, Take a message for all family members
Caller ID - Call from Jake Danaher, Who called me, Pickup the call, Put the call on Hold, Take a message, Hang up the call
Do Not Disturb - Do not Disturb for next 2 hours, Cancel Do not Disturb
Ring Tones - Change my ring tones, Download new ring tones
Follow-Me - Forward all calls to my cell phone for next 24 hours
Email - Get my Email
Presence - Who is available on IM, Notify me when John Smith is available on IM, Set up a voice chat
Infotainment - Tell me the weather (news) (sports), Play music
PA-Remote Control
- For control of remote functions as channel, volume, mute, source selection; Example: go to channel 34 ;mute, Start DVD, pause
- Find movies on TV; Find sports channels ; Find football
- Content Selections from - CableTV, DVD, CD, VCR?, TiVo Functions
- Multi-modal display of text on TV/Display if available
- Program selection by name "play Friends", "Show ESPN"
- Control of Cable TV, DVD, CD, VCR?, TiVo Functions On, Off, and basic control PA-Infotainment Content & Services
- News, weather, stock, sports, finance, traffic, etc.
- Personal management such as Alarm/Clock, Schedule, etc.
- Shopping list, Tasks, etc.
- Jokes, Puzzles Brainteasers, etc.
PA-Infotainment Content & Services
- News, weather, stock, sports, finance, traffic, etc.
- Personal management such as Alarm/Clock, Schedule, etc.
- Shopping list, Tasks, etc.
- Jokes, Puzzles Brainteasers, etc.
Benefits to Service Providers:
- Driving stronger uptake of content and control (will increase music uptake by as much as 75%, Video/TV selection/Control from up to 30-40%) and offer new premium services
- Add new revenue streams
- Add monthly premium subscription of up to $5/month
- New Personica downloads (Music, A/V control, Educational, Games, Email alerts, etc.)
- Lets users access email and voicemail
- Look up telephone numbers
- Listen to movie, reviews and such multi-modal content
- Make content omnipresent and pervasiveness throughout the home
- Strong stickiness - Integrated with content, movies, and services